Showing posts with label radio. Show all posts
Showing posts with label radio. Show all posts

Tuesday, 26 February 2008

We Have Seen The Future Of Rock And Roll…And It’s Complicated (Part 1)

The following 5-part article was published in The Word, January 2008. I was asked to extrapolate on how the music business looked likely to develop based on existing trends. The satisfying part is that within a week of publication, real events were overtaking predictions.
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“I'm interested in anything about revolt, disorder, chaos, especially activity that appears to have no meaning.” When rock star rabble-rouser Jim Morrison concocted this engagingly inflammatory soundbite for a journalist in 1968 he was reflecting the civil-strife anti-war society around him. The music business that surrounded his success was an ordered world where The Doors made records and people bought them.

Fast-forward to 2008 and he could be describing the very business that made him famous. Revolt, disorder and chaos are now consuming the business and chewing through its profit sheets. As for activity that appears to have no meaning, thirty-seven years after their singer died The Doors tour with a singer that mimics Morrison. They even have a new name that’s perfect for these disordered times: Riders Of The Storm.

And what a storm. Profits are plummeting so fast that some question the continued existence of the major music labels. They respond by squeezing out the maximum cash they can extract, increasingly from outside businesses that sense huge opportunities and will keep experimenting until they find what works or their cash runs out. Driving almost everything is the concept that music is free. It just won’t go away. But someone has to pay for it, so who?

Canadian musicians think it should still be you. They propose a $5 monthly levy on every Internet and wireless account in the country to pay for music downloading, much as we pay a TV license fee or pay TV subscription. Many companies are relying on advertisers to be the new paying customer. We 7 gives away music with an ad attached, which disappears after a month. Companies such as iMeem and Last.fm try to build audiences of many millions so that advertising volume will pay the bills.

But why pay for a banner ad if you can be a patron of the arts? That’s Nokia’s approach (they invented the ringtone after all) with their new Comes With Music service. From mid-2008 certain Nokia phones will be able to download all the music the owner wants for one year without paying for it, after which he can keep the music.

Not even old-fashioned music selling is immune from new ideas. The self-release of Radiohead’s ‘In Rainbows’ album last October as both a pay-your-own-price download and an expensive boxed disc had everyone wondering if this was the new album-buying model. It looked so good a concept that Cliff Richard released his new album as a sliding price download – it gets more expensive the more people buy it.

Are these the new ways to do business? Sure, if you’re Radiohead or Nokia. But despite what the evangelists and press releases say, it’s all guessing. Nobody really knows because this is a brand new game. They only know that when even the squares on Wall Street have figured it out and publicly downgraded a music label’s share value, the problem in the industry is very serious.

The crisis is underlined by the continuing and deepening slide in CD sales – down 22% in just one year. Sales are now falling so sharply it’s assumed they’ll be almost extinct within a few years. But the same thing was said about vinyl records and they’ve refused to die; over 1 million were sold last year, in particular the 7-inch single, which has regained its cachet as a collectable objet d’art. In February, for instance, Supergrass are releasing their single “Diamond Hoo Hoo Man’ as vinyl only. While digital sales are growing, they’re failing to compensate – the 3 billion tracks sold on iTunes are mostly individual tracks, not albums. To an industry gorged on two decades of high-margin album sales it’s not enough.

Labels are good at shouting about their woes but outside of recorded music it’s a healthy business. Radio audiences are steady, iPod sales are up 31%, concerts and merchandise are up 4%. The latter is where musicians are now expected to make their money and it works well, especially at the bottom and top of the tree. The new groups use the Internet tribal drum to fill clubs, while all those legacy groups make up lost CD royalties by putting their animosities aside long enough to fill the world’s arenas.

What scuppers a lot of new ideas from becoming trends is that they ignore customer behaviour. Nokia’s Comes With Music is a significant development in the legitimisation of free music, but the music will only play on the phone or a pc, with no ability to burn it to CD or put it on another player. To somebody using Limewire or loading CDs into an iPod it’s hard to see what the value is. It ignores the entire history of music consumption, where every format development for 100 years has been driven by one factor: convenience.

From 78s to LPs to cassettes to CDs to MP3s, the reason each new format has caught on is because it’s more convenient than the previous one. The advent of stereo in the early 1950s is the only popular development based on sound quality; the benefits were so obviously better than mono that everyone wanted it. If anything, the quality of MP3 is a huge step backward from CDs and vinyl. Tough luck Mr. Audiophile, it’s become the consumer standard, the only file format that can be played on any music player or computer.

If the music labels can embrace convenience and customer behaviour, learn to capitalise on the new ways people experience music and stop being pig-headed, then the next few years could be an open frontier seldom seen since the late ‘60s. The “universal jukebox” is likely, playing whatever you want on whatever’s convenient - pc, mobile, or iPod. Payment is moving towards a monthly subscription and advertising income model. Those hated DRM software locks will disappear. A lot more musicians are going to control their own careers outside of the major label system.

Screw it up, though, and it’s possible that within two or three years the multinational owners of the major labels will break them up and parcel them off to anyone with a taste for adventure. Another year of DRM and litigation will encourage more private p2p networks and anonymous routing to them, making them untraceable. Fail to legitimise those networks and we may see the demise of paid recordings, at least by the listener.

The business of music has changed irrevocably. “I think the golden age of the record labels – the 1960s to the 1990s – will be looked at as a historic aberration,” says Bill Flanagan, Executive Vice President/Editorial Director of MTV Networks. “It was a really good aberration, though.”

So: where are we heading?


Part 2: Music Labels
Part 3: Live
Part 4: Mobile & Internet
Part 5: Radio

We Have Seen The Future Of Rock And Roll…And It’s Complicated: Music Labels (Part 2)

Wherever artists, business, and paying for music are discussed, music labels are an easy target for the vitriol. Everyone has an opinion. The word ‘dinosaur’ gets used a lot, as in: “It’s like watching a bunch of dinosaurs asking the small, fast-moving mammals around their feet to knit them sweaters for the coming Ice Age.”

It’s easy to see why when Doug Morris, the 68-year old CEO of Universal Music complains that there’s “sympathy for the customer” who wants music like “Coca-Cola coming through the faucet in your kitchen”.

The music industry is desperately trying to maintain the high profits of the past. “Everyone is going vertical,” says American tech entrepreneur Bruce Warila. “Artists becoming labels; concert operators signing artists; labels buying venues; managers becoming labels; merchandising, ticketing and digital music going under one umbrella; management, radio, touring and TV clustered around a demographic (such as Disney), etc. It’s hard to open Billboard these days without seeing some form of vertical integration occurring.”

This is the 360 deal, as executed by Madonna, where one company gets involved in all aspects of an artist’s career. Many executives think it’s the way forward for the business, though Jessica Koravas, European Manager for AEG, owners of The O2, says, “I expect there will be some spectacular failures as some players discover that the other guy's job is harder than it looks.”

It’s not even a new model. Motown was a prime example of an independent record company aligned with Jobete publishing and organizing the Motown Revue tours. But the 360 Deal looks modern and sexy – so much so that private equity company Ingenious is directly bankrolling musicians and equity czar Guy Hands bought EMI. “Everyone is sure the other guy has a better business and wants to get into it,” says Bill Flanagan. “But I’d like to be a fly on the wall the first time that new superstar you’ve signed calls up and says, ‘I’ve been invited to go to New York to play on Saturday Night Live. I’ll need a private jet and half a million dollars to pay for hotel suites for my band and entourage.’ Better get that latte machine working overtime.”

To those not seduced by big advances and the myths in rap videos, it’s possible to conduct a career outside the music label system. For new bands there’s no denying it’s difficult, though established artists like Ryan Adams (gives away live show MP3s to promote LPs) and others show various possibilities. The key necessity is having talent.

The artist-as-business-unit tends to favour intelligent, arty “legacy bands” such as Gang of Four. Their bassist Dave Allen blogs regularly and in November published an intriguing manifesto which can be summed up as: make it cheap, make it quick, post MP3s as music gets rehearsed and recorded, enrol the most rabid fans as marketing agents, partner only with an indie label. Gang of Four’s activities invoke the experimental punk spirit that created them. They got their start on a three-song, cheaply recorded EP that made a lot of waves. Their next release is likely to be a four song digital EP. Free MP3s, downloadable artwork, posting demos on the Net.…this is conscious exploration of what a band can be in 2008.

Dave Allen is convinced that giving away MP3s promotes music sales. It’s been a running argument for the last eight years and various studies support both the death and encouragement of music buying. Look at the numbers though and it’s easy to wonder if it isn’t much ado about very little. According to a recent study by German company Ipoque of a million global Internet users, only about 20% are file sharers. The amazing thing is they account for almost 80% of Internet traffic. But just 30% of that traffic is music – the rest is much bigger film files.

In 2008, expect to see music labels be simultaneously quite pig-headed and embrace the new reality. Though the shouting will continue over the necessity of DRM it will probably disappear. How to monetise the anarchy of p2p has been an ongoing backroom exploration for most of last year and it’s highly possible that a license service will become reality this year, with music downloaders paying a monthly subscription to legalise their ongoing file sharing activities.

Part 1: Introduction

Part 3: Live Performance
Part4: Internet & Mobile
Part 5: Radio

We Have Seen The Future Of Rock And Roll…And It’s Complicated: Live Performance (Part 3)

While Prince got the publicity for selling his album to The Mail On Sunday (who chose to give it away) the real innovation was doing a 21-night tour in one location. A fact not lost on The Spice Girls, who decided against a European tour in favour of a similar residency. Why the idea has been limited to Las Vegas until now is hard to understand. It’s too attractive an idea not to export.

The appetite to see famous bands that quit before you were born just can’t be sated. There’s so much money being offered that no-one believes these old supergroups are burying their mutual hate just for the thrill of seeing the superdomes again. CD reissue programmes have made everyone contemporary and there is no such thing as a forgotten group – even Shed Seven can reform for a tour. To keep things lively, one of the band members will dissect the tour on his blog, such as Stewart Copeland, who was refreshingly candid about The Police’s sometimes less than stellar performances.

For new bands, MySpace and email lists are vital to building audiences the old-fashioned way, one fan at a time. MySpace is essential – it replaces having their own Web site and plugs them into a global audience. It’s the artist in the middle (like Billy Bragg, REM, or Elvis Costello) with a guaranteed audience but not likely to add new fans that is least affected.

As managers learn there is money to be made from controlling their band’s online and mobile concert activities, the activity increases between fan, band and show. At the recent O2 Keane show, ticket holders were asked beforehand to sign up for band content and could then stream or download videos from the show afterwards. There were 30,000 downloads. Within minutes of the end of The Sugarbabes show at Indigo2 the performances were available to download on mobile and online (and later broadcast on TV – there’s always room for old media). The new single was promoted alongside the live videos.

The global concert business is owned by TicketMaster, AEG and Live Nation. It’s the latter that signed Madonna, enticing her with a ten year, £65 million deal that will cover records, touring, merchandising and licensing. She’s rumoured to be getting a £16 million advance for each of three albums, which reveals either the true value of music in spite of all the piracy or severe hubris. Madonna’s most recent album sold less than 100,000 in the US. Coincidentally, it was a live recording of her last tour.

You may think these companies assess the risk soberly, but they can get caught up in the excitement – we’re buying Madonna! Exactly. She’ll be 60 when this deal terminates and even a vivid imagination is hard-pressed to see her dancing and posing as she does now. Steel will and athletic discipline do not guarantee an audience’s interest.

Will AEG follow Live Nation into 360 deals? According to Anthony Ackenhoff of the music consultancy Frukt, “The increasing revenues being made by promoters means that the axis of power has shifted from recorded music to live, and they have more daily contact with large artists than labels do. I'd be surprised if it's labels (apart from possibly Universal) that get close to completing the 360 degree loop before AEG and Live Nation do.”

In 2008, it’s a certainty that other major artists will announce a residency at places like The O2. More faded glories will attempt to “do a Zep”, including, possibly, the Jackson 5 with Michael (Jermaine has already announced it). If all the greedy parts in the payment chain can agree, you will be able to buy the tickets via mobile phone. Within two years mobile phone tickets could be as common as downloading and printing your own tickets is now; the technology has been around for years. As artists finally accept that there is an unending appetite for live recordings that audience members are happy to provide, there will be a growth in “official” concert recordings. After all, do you want your live experience enshrined as a shaky mobile phone video on YouTube when you can easily provide an HD version with stereo sound?

The billion pound question is, will Zeppelin tour?

Part 1: Introduction
Part 2: Music Labels

Part 4: Live Performance

Part 5: Radio

We Have Seen The Future Of Rock And Roll…And It’s Complicated: Mobile Internet (Part 4)

When the last proper music shop in your town closed in early 2009 you finally saw the need to buy a Google mobile phone. It’s not as design-sexy as the iPhone, but Apple’s refusal to allow other services to compete with iTunes forced your decision. The gPhone, by contrast, is like a laptop in your pocket. The Arcade Fire has finally released what has been a difficult third album and while you could go to Pirate Bay and download it via BitTorrent, because part of your monthly online fee allows it, you opt for the higher quality available at Tesco Online. As the album downloads to the phone a screen message promotes the group’s music videos on YouTube. Again, it’s a url away.

After years of promises, the Internet is finally moving to the mobile phone and that will mean big changes for music. By 2010 it’s estimated there will be 4 billion mobiles in the world, dwarfing the number of computers. With the gPhone, Google is betting their business can grow just as big. There’s no official news yet but patents are on file and designs leaked to tech blogs.

Phones like the gPhone, iPhone and some Nokias use wi-fi for Internet connection. It means music and videos can download faster than on 3G and the evangelists say that soon not just mobile music and video downloads will be common, but Internet radio, live concert TV and on-demand videos. The only downside is the cost of all that data. Mobile operators hate low charges. Although making both texts and phone calls cheap has seen their profits rise dramatically they want to be sexy, modern and leading-edge; make mobile Internet access really cheap and they become a utility like British Gas or, heaven forbid, BT. At the same time they’re trying to be your Internet gateway for mobile, pc, TV and regular phone – what Richard Branson cheekily calls “four-play”.

In their marketing to make you a customer, operators have spent years trying to become media companies. In Korea – the most wired country on the planet – the giant SK Telecom even bought a big local music company. But the obvious candidates to make deals with music and film companies are the phone manufacturers, who sell almost a billion phones a year to a global market. “When parts of EMI are put out to tender by its new owners,” predicts Ackenhoff, “It’s not crazy to think that a mobile operator or device manufacturer may well take a chunk.”

2008 is a transition year. Mobiles have been pocket computers for quite awhile but the iPhone’s functionality and originality has made a big impact. By year-end expect to see more mobiles being sold as media players that also make phone calls. Nokia will try to become your indispensable mobile assistant, storing Facebook profile, interactive contact list, photo books, maps and music in one place for easy access. Comes With Music won’t be a big success but Tesco Music might. The country’s biggest supermarket has quietly become a very successful mobile network. They dominate physical music sales, so why not move it online and onto your mobile?


Part 1: Introduction
Part 2: Music Labels
Part 3: Live Performance

Part 5: Radio

We Have Seen The Future Of Rock And Roll…And It’s Complicated: Radio (Part 5)

If the music industry had any sense of history it would just have to look at radio to have déjà vu all over again. Eighty years ago, radio was going to kill music companies – if people could hear records on the radio, why would they buy them?

Now, as radio moves to the Internet, they see some quick bucks for the balance sheet. Australia has already doubled licensing fees and as a result effectively killed local Net radio. The US music industry is lobbying for a 38% rise, which will have the same effect because even big American stations can’t afford it. Britain has a different problem.

The government wants us to switch from the current FM to digital radio and even more stations. We don’t care. Even the biggest digital-only station has only 3% of the nation listening and the City boys bankrolling the digital radio expansion are starting to pull the plugs, with Virgin already slashing its digital-only stations. Instead, we’re listening to radio on the Net. Six of the Top Ten iTunes podcasts are regular BBC shows.

If the magic of radio is built on the serendipity of hearing good music you weren’t expecting, then sites like Deezer, Pandora and Last.fm are the new radio, not to mention the shuffle setting on iPod. But, counters Director of The Radio Academy Trevor Dann, “Playing your own records on an iPod isn’t very companionable is it? There’s no weather or travel news. The challenge for radio is to make engaging content which listeners want to enhance the experience of listening to their own collections. Also don’t underestimate the appeal of talk ABOUT music. And indeed about other things.”

A further problem is commercial radio’s seeming inability to compete or collaborate with companies building Internet broadcast empires. They’re fixated on competing with the BBC, beholden to shareholders who want them to consolidate into two or three consortiums. There’s even the launch this year of C4 radio, a public broadcast competitor to the BBC. As Dann points out, with radio available on FM, digital, Internet, Wi-Max, DTV, podcasting, and mobile, “the big issue for radio is to work out whether we’re in the content business or the delivery business. Radio on demand is attracting a new audience and we need to concentrate on reaching our audiences in the ways they want to find us, not necessarily in the ways we want to reach them.”

If radio-by-podcast continues to grow in 2008, the smart guys like Russell Brand and Jonathan Ross could start to exploit its potential to create original programming that isn’t radio patter or stand-up routines but uniquely suited to the medium, much as Will Farrell makes cheap TV especially for YouTube.

The government has a problem with moving us to digital radio. If financial backers start closing down stations and driving distribution onto the Internet it will have to seriously review the initiative.

The great thing about Internet radio is that all kinds of music can find its own audience, able to migrate everywhere. The world is, literally, at your fingertips. If the American music business manages to raise license fees and kill most of the their Internet stations, a large audience will be left wanting. Once more they’ll be the bad guys holding back the future.


Part 1: Introduction
Part 2: Music Labels
Part 3: Live Performance
Part 4: Mobile & Internet